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We received the plaque on Monday. IT IS BEAUTIFUL!! My sister loves it!! It was my goal to display a classy, professional reflection of the person our father represented through this plaque, and have it be a perfect compliment to the clock. When I saw the plaque, I knew I had been successful.
I was nervous about ordering this online without seeing, touching, and feeling confident that I had made the right decision. You earned my confidence, and you did exactly what you said you would do. Thank you for your patience and understanding.
We received the plaque today. It is awesome!!! Thank you so very much. Its truly a pleasure to deal with you and your company.
Good morning, Roxanne.
I received the two plaques yesterday — and they are absolutely beautiful. Many thanks for your excellent work and professionalism in completing this order.
Roxanne, Please share this with the owner of Bronze Memorials: I rarely have had the pleasure of working with someone who is as efficient, detailed and courteous as Roxanne Gillard. Customer service trumps everything else in terms of contributions to the success of a company. If I were to give awards for “Best Customer Service” each year, the top award would have to go to Roxanne and Bronze Memorials.
My Mother's memorial plaque arrived today and we are very pleased. It looks exactly how I wanted it to be! Also, it was packaged so neatly and with such care! Thank you for all your help and the timely filling of our order. I would be happy to share these comments with anyone considering placing an order with your company!
Hello Roxanne, I want to thank you for the unbelievable outstanding customer service you and your company provided to me. I understand mistakes happen but your remedy is unprecedented. I cannot thank you enough for the way my situation was handled. When I opened the first package I was so disappointed. My first thought was this will never get fixed; I just wasted a bunch of money. Boy was I wrong! I cannot find the words to express my gratitude. You have far exceeded all of my expectations. I am still in a state of shock as to how quickly not only your mistake was corrected but also mine. I still do not feel I have adequately described my appreciation. All I can say is you and your company are great!
Bronze Memorials Inc. qualifies as an Economically Disadvantaged Women Owned Small Businesses Under Federal Guidelines. 100% Woman Owned | edWOSB
Fax: (954) 862-3090
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